Shipping Policy

Last Updated: October 3, 2026

Thank you for shopping with us! We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During periods of high order volume, processing times may be slightly extended.

Shipping & Delivery Time

Our estimated delivery timeframe is:

8–12 business days

Delivery times begin after your order has been processed and shipped.

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs clearance, and unforeseen circumstances.

Shipping Costs

Shipping fees, if applicable, will be displayed at checkout before you complete your purchase.

Any promotional free shipping offers will be clearly communicated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Please allow 2–5 business days for tracking information to become active after dispatch.

Shipping Delays

While we do our best to ensure timely delivery, certain circumstances beyond our control may cause delays, including:

• Customs clearance procedures

• Weather conditions

• Carrier or logistical disruptions

• Public holidays

• Unexpected high order volumes

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you before your order is dispatched.

Once an order has been shipped, we may not be able to change the delivery address.

Lost or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and assist you with the next steps.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us:

Email: wilmorra95@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.

Thank you for choosing our store. We truly appreciate your trust and support!

Customer Support Team